CCG is an non bank-lender based on the Gold Coast. CCG required a new website to improve their conversion rate from online inquiries including several Call To Action sequences.
Client Overview
Case Study :
Non bank-lender based on the Gold Coast - Credit Connect Group (CCG)
Client :
Credit Connect Group (CCG)
Services Provided:

Challenges

  • Attracting Investors: The primary challenge was to create a platform that could effectively attract high-value investors (one million dollars or more). CCG needed a website that could generate leads from this specific audience and convey credibility and trust.
  • Outdated Website: The existing website was outdated and lacked the features necessary to appeal to potential investors and showcase the company's offerings comprehensively.
  • Clear Communication: As a non-bank lender, CCG needed to present detailed and precise information about their services, including various investment options and tools.

Solutions

To address these challenges, we developed a new website using Webflow, tailored specifically to meet CCG’s needs. The key elements of the solution included:

  • Comprehensive Call to Actions (CTAs): We integrated four to five strategic CTAs throughout the site, such as a downloadable investor guide, options to view current investments, and interactive tools like property and investment calculators. These features were designed to engage potential investors and provide them with the necessary information to make informed decisions.
  • User-Friendly Content Management System (CMS): We implemented a robust CMS that allowed CCG to manage and update the content of their site efficiently, ensuring the information remained current and relevant.
  • Clear and Precise Communication: Given that CCG is a non-bank lender, it was crucial that their messaging was direct and precise. The site was designed to clearly articulate their offerings and the benefits of investing with them.

Results

The redesigned website had a significant positive impact on CCG’s business:

  • Increased Investor Inquiries: The new site attracted a substantial number of investor inquiries, effectively addressing the primary challenge of engaging high-value investors.
  • Enhanced Credibility: The professional and comprehensive design of the website significantly improved CCG’s credibility in the eyes of potential investors, which was crucial for a company that had been in the market for over 20 years but needed a modern and compelling online presence.
  • Successful Transition to Client Management: Six months after the launch, CCG successfully took over the management of the site, demonstrating the effectiveness and user-friendliness of the CMS we implemented.

Overall, the collaboration with CCG on their website redevelopment project was a success. By focusing on strategic CTAs, clear communication, and a user-friendly CMS, we were able to create a site that not only met their immediate needs but also provided long-term value by attracting and engaging high-value investors.